Privacy Policy
This Privacy Policy describes how we collect, use, store, and protect your personal information when you access our website, services, and Import–Export training programs.
By using our website or purchasing our courses, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Email address
Mobile number
Billing address
GST details (if applicable)
Payment transaction details (excluding card/bank credentials)
b) Technical Information
IP address
Browser type and device information
Date and time of access
Website usage and navigation data
c) Course-Related Information
Enrollment details
Course access logs
Communication history (emails, WhatsApp, calls, support tickets)
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
Course enrollment and access management
Processing payments and generating invoices
Customer support and communication
Compliance with legal and regulatory requirements
Improving our services and user experience
Sending important updates related to courses or services
We do not sell or rent your personal data to third parties.
3. Payment Information
All payments are processed through secure third-party payment gateways.
We do not store or have access to your debit card, credit card, net banking, or UPI credentials.
Payment gateways may collect and process data in accordance with their own privacy policies.
4. Sharing of Information
We may share your information only in the following cases:
With service providers (payment gateways, hosting providers, CRM tools) strictly for service delivery
With government or regulatory authorities when legally required
To protect our legal rights, prevent fraud, or enforce our terms and policies
All third parties are obligated to maintain confidentiality and data security.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce agreements
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and user behavior
Enhance user experience
You may disable cookies through your browser settings, though some features may not function properly.
8. User Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal obligations)
Withdraw consent for marketing communications
Requests can be made by contacting us through our official communication channels.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. Users are advised to review their privacy policies separately.
10. Children’s Privacy
Our services are intended for individuals 18 years and above.
We do not knowingly collect personal data from minors.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be effective immediately upon posting on the website.
12. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us through the details provided on our website.