This Privacy Policy explains how iec-council.org ("IEC Registration Council," "we," "us," or "our") collects, uses, stores, protects, and shares your information when you access or use our Website and Services.

By using this Website, you (the "Customer" or "User") consent to the practices described in this Policy. If you do not agree with any part of this Policy, we recommend that you discontinue use of the Website and Services.

IEC Registration Council is a privately operated consultancy platform and is not affiliated with, endorsed by, or associated with the DGFT or any Government authority. See Section 13 for our full disclosure on this relationship.

We collect information in three categories, set out individually below: information you provide directly to us, information collected automatically as you use the Website, and sensitive information that you voluntarily choose to share.

We may collect the following personal information when you submit a form, place a service request, or contact us:

• Full name
• Email address
• Mobile number
• Address
• Business / company name
• IEC-related information
• Any documents uploaded for application processing

We may automatically collect the following as you browse the Website:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data
• Usage information (pages visited, time spent, and similar activity)

We do not collect sensitive personal data unless it is required for processing an application, and only when you voluntarily provide it. Where such data is submitted, it is used strictly for the purpose for which it was shared and is handled under the safeguards set out in Data Security below.

We use the information we collect for the following purposes:

• To process your service / application requests
• To contact you regarding your application status
• To respond to enquiries and provide customer support
• To verify your identity and prevent fraudulent activities
• To improve Website functionality and user experience
• To send important updates, alerts, and notifications
• To maintain internal records and meet compliance obligations

Our Website uses cookies to:

• Personalize your experience on the Website
• Analyze website traffic and usage patterns
• Improve speed and performance
• Store your preferences

You may disable cookies in your browser settings at any time, but certain features may not function properly as a result. For a full breakdown of the cookies we use, see our Cookie Policy.

We may share your data only under the specific circumstances set out individually below.

To process your IEC or related applications, we may share your submitted data with relevant Government portals or authorities responsible for issuing the applicable licence, registration, or certificate.

We may share information with trusted service providers who assist us in:

• Application processing
• Payment gateway operations
• Technical support
• Website analytics

These third parties are contractually required to maintain the confidentiality of your information.

We may disclose information if:

• Required by law, regulation, or legal process
• Necessary to protect our rights, safety, or property
• Necessary to prevent fraud or misuse

We implement industry-standard measures to protect your data, including:

• SSL encryption
• Secure servers
• Access controls
• Regular monitoring

We retain your personal information:

• As long as necessary to provide services
• As required by Indian law or compliance norms
• For record-keeping and audit purposes

Once no longer required, data is securely deleted.

Depending on your location, you may have rights to:

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing their respective privacy policies before sharing your information.

We do not knowingly collect personal data from children under 18.

If you believe a minor has provided information, contact us immediately for removal.

Payments made through our platform are processed by secure third-party payment gateways. We do not store or have access to your:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Continued use of the Website constitutes acceptance of the revised Policy.

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at: